Meet Glade. Your Tireless Front Desk.
An AI assistant that knows your centre, understands your families, and handles inquiries with warmth — around the clock, without burning out.
Always on, always warm
Parents don't inquire on your schedule. They message at 10pm, during lunch, on weekends. Glade ensures every message gets a thoughtful, accurate response — even when your team is fast asleep.
- 24/7 instant responses across all connected channels
- Natural, conversational tone that reflects your centre's personality
- No cold, robotic replies — Glade communicates with genuine warmth
Key Capabilities
Built for service businesses that demand excellence.
Autonomous Responses
Glade reads, understands, and replies to parent inquiries on WhatsApp and other channels — instantly, naturally, and accurately.
Knowledge Base
Upload policies, FAQs, pricing sheets, and class details. Glade learns from your documents and answers questions with your voice.
Contextual Awareness
Glade knows who's asking — their child's name, enrolled classes, and past conversations. Every response feels personal, not robotic.
Smart Escalation
Complaints, refund requests, and complex queries are automatically detected and routed to your human team — with full context attached.
Intent Classification
Every message is tagged by intent — enrollment request, trial booking, general question, complaint — so your team can act on what matters most.
Enrollment Links
Glade can generate and send enrollment links directly in conversation — turning inquiries into registrations without manual intervention.
