What's inside
Everything you need.
Nothing you don't.
Four capabilities. Everything connected.
Communicate
Every message, one place
Automate
Work while you sleep
Papier AI Concierge
Reads enquiries, drafts replies in your voice, and escalates when it matters — 24/7
Lead Tagging & Booking
Papier qualifies incoming leads, tags them, and holds trial slots automatically
Organise
Structure without spreadsheets
Smart Scheduling
Recurring classes, enrolment tracking, and one-off changes that don't break the series
Lead Forms
Capture leads from your website — responses route straight into your inbox
Onboarding Agent
Upload your existing spreadsheets or PDFs and go live in hours, not weeks
Remember
Know every family
Client Intelligence
Profiles, dependents, trial history, lifecycle stage, and notes — always current
Payment Tracking
See who's paid and who's overdue across every enrolment, with reminders sent automatically
Conversation Memory
AI-generated summaries that persist so context is never lost between sessions
Communicate
Every message.
Every channel.
Your whole team.
WhatsApp, Instagram, Facebook, email — every client conversation lands in one unified inbox. And behind the scenes, your team stays in sync too: forward threads, tag colleagues, and hand off conversations through internal Team Channels — without leaving the app.
Unified Inbox
Is Saturday 10am still open?
Saw your reel — how do I book?
Forwarded to team →
Re: Term 3 pricing
Team Channel
↩ Priya Lim — forwarded from Inbox
Saw your reel — how do I book?
I'll take this one — sending her the booking link.
9:40 AM
On it — forwarding the pricing sheet now.
9:41 AM
Automate
An assistant that knows your business.
Papier reads incoming enquiries, drafts replies in your voice, checks availability, and escalates when it matters — powered by your own knowledge base, not generic FAQs. It also tags leads automatically and holds trial slots so that by the time you open your inbox, warm prospects are already waiting.
Papier
AI Concierge · Active
Organise
From first enquiry
to confirmed booking.
Capture leads through embeddable forms that feed straight into your inbox. Convert them into bookings with a scheduling layer that manages recurring classes, one-off changes, and enrolment counts — without a single spreadsheet. New to the platform? The Onboarding Agent imports your existing data in hours.
New Lead · Form Submission
Little Artists · Sat 10am
Remember
Every family.
Every detail.
Always current.
A living CRM: dependent profiles, trial history, payment status, and full conversation history — all in one place. AI-generated summaries keep context intact across sessions, so you always know exactly who you're talking to before you reply.
The Chen Family
2 dependents · Customer since Jan 2025
Enrolled
Mei Chen
Little Artists · Sat 10am
Leo Chen
Clay Explorers · Wed 4pm
Papier Summary
AI generatedPrefers Saturday mornings for both children
Interested in ceramics for Leo next term
Asked about sibling discount twice
The journey
From scattered to seamless.
How service providers move from chaos to clarity with The Paper Glade.
Before
The messy reality
Enquiries arriving across WhatsApp, Instagram, email, and Messenger — all at once, in different apps, with no shared history. Leads get missed. Follow-ups get forgotten. And you're replying at midnight.
Agentic Setup
Papier gets you live — fast
Upload your existing spreadsheets or PDFs. The Onboarding Agent extracts your families, students, and class schedule for you to review and approve. Your channels connect in minutes. You're live the same day.
One afternoonUnified Inbox
Every conversation, one place
From the moment you're live, all client messages land in a single inbox — with full history, channel labels, and client context attached. Your team sees the same view. Nothing falls through the cracks.
Always organisedAgentic Responses
Papier responds, tags, and books
New enquiry at 11pm? Papier reads it, checks availability, and replies in your voice. Leads get tagged automatically. Trial slots get held. By morning, your inbox already has warm, qualified prospects — without you lifting a finger.
Smart Scheduling
Classes fill, calendars stay tidy
Trial bookings flow straight into your schedule. Recurring classes manage themselves — change one session without breaking the series. See who's coming, who's on trial, and where seats remain, all from the same calendar view.
Payments
No invoice goes unsent
Track payment status alongside every enrolment. Know who has paid, who hasn't, and who's overdue — without chasing records across separate apps. Follow-up reminders go out before you even think to send them.
Ongoing
Your business runs itself
Enquiries are answered. Trials are booked. Classes are full. Invoices are tracked. Your CRM stays current. And you — you're back in the room, focused on the people and the craft that made you start this in the first place.
The glade is quiet.