One Inbox. Every Channel. Zero Noise.
WhatsApp, Instagram, Facebook, and Email — every customer inquiry lands in one serene space. No more switching tabs. No more missed messages.
Every conversation, one place
Customers reach out on WhatsApp at 10pm. A new inquiry comes through Instagram at lunch. An email arrives at dawn. Without Paper Glade, that's three apps, three logins, three chances to miss something.
- Conversations automatically grouped by contact across all channels
- Source channel clearly tagged on every message
- Unified search across all messages, all platforms, all time
Key Capabilities
Built for service businesses that demand excellence.
Omnichannel Messaging
WhatsApp, Instagram DMs, Facebook Messenger, and Email — all flowing into a single, elegant thread view.
AI-Powered Replies
Glade, your AI assistant, drafts contextual responses and handles routine inquiries automatically — 24/7.
Smart Escalation
Complex queries and negative sentiment are automatically flagged and routed to your team for a personal touch.
Meta Message Templates
Send approved business templates on WhatsApp, Instagram, and Facebook for confirmations, reminders, and follow-ups — directly from your inbox.
Message Status Tracking
See sent, delivered, and read receipts for every message. Know exactly where each conversation stands.
Rich Media Support
Send and receive images, documents, and multimedia — keeping every conversation natural and complete.
